this is all i know

i know that traveling is tiresome.  i know that it is a logistical nightmare to make it all work out each and everytime.

i know that when i arrive at the detroit airport to make my connection at 630 that a crew should be here.  but when it is 5 and you know that the crew won't be here until 830, isn't there something you can do?  anything?

i know you can reroute me.  i know you can bump a crew.  i know you can make this up to me.  but you don't.  why is this?